Iris J. Astacio-Soto

42 Merry Street

Waterbury, CT  06706

 (203) 982 - 1308

 Iris J. Astacio's E-Mail Address

 

Objective:

To utilize my diversified office experiences, computer skills and organizational abilities in a business that will provide further growth and opportunities for career advancement

 

Qualifications:

Bilingual (Spanish/English), Keyboarding at 47 wpm, Computer Literate with Excel, Word for Windows, Windows 95, Notary Public, WordPerfect 5.1, Data Entry, Keysoft, Office Procedures, CPT Coding, ICD-9, HCFA, UB92, Medicare

 

Employment:
Dept. of Motor Vehicles, Danbury, CT                                                            07/03 to Present

Motor Vehicle Examiner

Review and examine applications and supporting documents for operator licenses, vehicle registrations and certificates of title to ensure clear, complete and accurate information; performs limited restorations of driver licenses or motor vehicle registrations. Collect fees; verify and validate applications and supporting documentation; operate camera; die cuts and laminate photographs to licenses; makes minor adjustments to and performs routine maintenance on equipment; operates cash register and other office equipment such as calculators and computer terminals.

 

American Home Patient, Waterbury, CT                                                           01/03 to 07/03

 

BC/BS Billing Collector

 

Review all medical claims to be submitted to Blue Cross/Blue Shield for payment.  Make sure that the patient’s plan covers all durable medical equipment being purchased or rented to the patient by our company.  Correct claims that were previously processed incorrectly.  Answer members’ and providers’ questions regarding claims submitted by our company.

 

Department of Children and Family, Waterbury, CT                                        04/02 to 01/03

 

Office Clerk/Assistant

 

Answer/Transfer telephone calls, typing legal documents that need to go to court, faxing, making copies, work with social workers to get necessary paperwork prepared before deadlines, serves as an interpreter for social workers on the field, via telephone and correspondence.

 

Cigna HealthCare, Bristol, CT                                                                          03/99 to 04/02

 

Benefits Analyst

 

Reviewing medical claims sent by doctors, hospitals, and patients for payment.  Making sure that the patient’s plan covers the procedures being performed and the providers who perform them.  Correcting claims that were previously processed incorrectly.  Answering members’ and providers’ questions regarding claims submitted to the company.

 

The Hartford, Southington, CT                                                                           08/98 to 03/99

 

Customer Service Representative

 

Making changes to AARP members’ automobile policies by their request.  Answer any questions they might have regarding their policy, advising them as to what coverage would be best for them according to the type of automobile they owned, the minimum coverage their state required and also based on their financial status via the telephone.

 

European Kitchen Bazaar, Waterbury, CT                                                        07/95 to 08/98

 

Office Administrator

 

Answering the telephone, resolve customers' complaints, sales of parts and accessories for small appliances, operating/balancing the cash register, filing, data entry, issued UPS pick-ups/tracers and credits for returned merchandise, produce correspondence

 

J Thomas Honda, Watertown, CT                                                                     01/95 to 07/95

 

Service Department Secretary

 

Answering the telephone, surveyed clients over the telephone to improve our customer service, setting appointments for automobile services, filing, produce correspondence

 

First Class Auto, Waterbury, CT                                                                        05/94 to 01/95

 

Office Administrator

 

Answer/transfer of telephone calls, typing, filing, data entry, handled finance companies' and Department of Motor Vehicle's paperwork, produce correspondence, prepare payroll checks, handled petty cash, receiving/recording automobile payments

 

N V C T C, Waterbury, CT                                                                                 10/91 to 05/92

 

Student Assistant/Receptionist

 

Answer/transfer of telephone calls to professors, duplicated math and science materials

 

Education:

Academy of Learning, Waterbury, CT                                                                  Spring 1998

Computer Course Certificates awarded

 

Data Institute Business School, Waterbury, CT                                          Graduated: 07/93

Information Processing Diploma

 

Computer Processing Institute, Waterbury, CT                                          Graduated: 02/91

Computer Operator

 

Crosby High School, Waterbury, CT                                                            Graduated: 06/90

Business curriculum